Privacy Policy

Last updated: July 18, 2025

Effective Date: July 2025

1. Introduction

This Privacy Policy outlines how DataFrugal collects, uses, and protects your personal data when you use our website or services.

2. Information We Collect

• Contact details (name, email, phone)
• Support ticket details via Google Forms
• Payment-related identifiers via Cashfree
• Authentication details via Keycloak
• Usage analytics (if enabled via Azure)

3. How We Use Your Information

• To provide and maintain our services
• To process payments securely
• To authenticate and manage users
• To respond to support requests
• To improve performance and monitor infrastructure

4. Legal Basis for Processing

We process your data based on consent, contractual necessity, or legitimate interest in accordance with applicable laws (e.g., GDPR).

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Third‑Party Service Providers

To provide our services, we rely on trusted third‑party service providers. They process, store, or transmit personal data on our behalf as described below:

• Amazon Web Services (AWS) – hosting, computing, and data storage
• Microsoft Azure – deployment of SaaS applications and application monitoring (if enabled)
• Wasabi – object-based data storage
• Keycloak – user authentication and authorization; sets session cookies
• Google Forms (Google Cloud) – collection of support and contact forms
• Cashfree – payment handling and fraud detection cookies

These providers may store data in India, the United States, or other jurisdictions. We implement safeguards such as encryption and contractual clauses to protect transferred data.

Some providers may use cookies or tracking technologies. See our Cookies Policy for more details.

7. Data Transfers

Data may be stored or processed across various geographic locations. Where required, we use data transfer mechanisms like Standard Contractual Clauses.

8. Your Rights

• Access, correct, or delete your data
• Withdraw consent at any time
• Object to data processing
• Complain to a data protection authority (if GDPR applies)

9. Security

We use appropriate technical and organizational safeguards to protect data, including encryption, access control, and infrastructure monitoring.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

11. Policy Updates

This Privacy Policy may be updated from time to time. The most recent version will always be available at www.datafrugal.com and is considered the current applicable version.

12. Contact Us

For questions about this Privacy Policy, contact us at privacy@datafrugal.com.